FAQ

When will my order ship?

Please see our shipping policy for information about our current turn around times. If you have any questions at all, please email us at info@lovealwaysbysd.com If you have any more questions, we are happy to answer them via phone at 786-505-6831 Monday-Friday 9AM-5PM EST.

How will my items be shipped and will I receive a tracking number?

Your order will be shipped via USPS. All packages are shipped with a tracking number. You will receive a tracking number to your email used at checkout once your item is shipped. To track your package, you can also sign into your account for order information.


What methods of payment does Love Always use?

We accept Visa, American Express, Mastercard, American Express and PayPal.


There is an item on the website that I am in love with but it is out of stock! What should I do?

Whenever an item is out of stock, there is a "Wait List" option that will take the place of the "Add to Cart" option. You can enter your email into our electronically filled list and you will receive an email notification once the item is back in stock!


I want to have a really special necklace made that is not on the website. Do you guys do customized pieces?

Yes! We have done several special pieces for clients. We are happy to create you a special, one of a kind jewelry piece based off of your ideas! Please just send us an email to info@lovealwaysbysd.com


My wedding is coming up. I really would love to give my bridesmaids something really special yet I do not want to break the bank Do you offer discounts for wedding parties?

Yes! We offer discounts for weddings and any other special events. Please send us an email for more information at info@lovealwaysbysd.com


I live in Florida and I would like to hand pick my jewelry! Is that allowed?

Absolutely! Please email us at info@lovealwaysbysd.com


I would like to contact the owner, Stephanie, in order to provide some feedback about the site and my recent order. How can I contact her?

Stephanie loves receiving emails from customers! Her email address is Stephanie@lovealwaysbysd.com