Return Policy

Love Always will accept returns for STORE CREDIT ONLY within 7 days of merchandise arriving to desired shipping address. Please note, Love Always does not cover the return shipping cost. Merchandise will need to be returned in original packaging condition, non used and undamaged condition in order for a refund to be provided. Any item that is damaged in transit is not covered by Love Always. Customer will need to contact the USPS. Prior to shipping your merchandise back, please email us at info@lovealwaysbysd.com in order to obtain an RMA (Return Materials Authorization) Number. Love Always must receive return within 8 days from the issuance of the RMA Number. Store credit will be issued between 2-5 business days. Please note, we will only provide the store credit for the item purchased and returned. Your shipping cost will not be included. Sale items are final sale and not eligible for refunds or exchanges.


Please note, any items that are personalized, such as monograms, nameplates or initial necklaces are not eligible for return or store credit. All personalized items are final sale.

If in the case a personalized piece arrived with any sort of error, we will be happy to repair/exchange the piece. Please note, these pieces take approximately 22 business days for the item to be repaired and shipped back.


For questions please contact us at info@lovealwaysbysd.com