Shipping & Processing
Items that are not made to order, will be shipped within 2-6 business days depending on the items ordered and stock availability.
All merchandise that is being shipped within the US will ship via USPS First Class 2-5 Days. Customer will be provided with a tracking number for their order.
INTERNATIONAL TERMS AND CONDITIONS: Please note, International orders can take up to 6 weeks to arrive, depending on customs. International orders with ship within 2-9 BUSINESS DAYS as we must clear the payment. We do note insure any international orders. We are not responsible for any lost items when shipping OUTSIDE of the United States. International orders may be subject to a tax or an extra fee by customs. We do not under any circumstances cover that fee. International customers take full liability for that cost, if your country charges one. When customer purchases, they are agreeing to our terms and conditions. Under no circumstances will these terms and conditions be adjusted for international orders.
If the item is personalized (monograms, initials and nameplates) the item can take up to 22 business days to be shipped. Please note, the turn around time for personalized pieces varies. If the item you ordered is needed by a specific time frame, please send us an email within 24 hours of placing your order so we can best accommodate your request. Please note that during sales, our personalized items can sometimes take a bit longer to ship.
If you have any questions regarding ship time, please email us at firstname.lastname@example.org or by filling out the contact form on the website. You can also reach us at 954-770-0946 Monday-Friday 9AM to 5PM EST.
Please note once a customized piece begins to process, the order cannot be changed or canceled. Personalized pieces are not eligible for refunds or returns.